Terms of service
Terms and Conditions
Last updated: August 22, 2026
These Terms and Conditions govern your use of the AquaVanti website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms and Conditions, subject to any mandatory consumer rights that apply to your purchase.
Nothing in these Terms and Conditions is intended to exclude or restrict rights that cannot legally be excluded or restricted under applicable law.
1. About AquaVanti
The website and products are operated by:
AquaVanti
Customer service email:
2. Eligibility
You must be legally capable of entering into a binding purchase contract under the laws applicable to you.
If you are purchasing on behalf of another person or organization, you confirm that you are authorized to do so.
3. Products and Product Information
We make reasonable efforts to display product descriptions, images, specifications, prices, and availability accurately.
Product images may vary slightly from the actual product due to lighting, screen settings, photography, manufacturing tolerances, or other factors.
We do not guarantee that every color, dimension, specification, or visual representation will appear identically on every device.
4. Intended Use
Our products must be used according to the instructions and intended purpose supplied with the product.
You are responsible for ensuring that a product is suitable for your particular installation, faucet, plumbing configuration, and intended use before installation.
Do not modify, disassemble, or use the product in a manner inconsistent with its instructions or intended purpose.
Where product specifications or compatibility requirements are provided, customers are responsible for reviewing them before purchase.
5. Water-Filtration Claims
AquaVanti does not guarantee removal of any specific contaminant unless that claim is expressly supported by the product specifications, applicable documentation, or testing applicable to the product.
Statements concerning filtration, water quality, taste, impurities, or performance should not be interpreted as medical, health, or drinking-water safety claims unless expressly stated and legally supported.
Customers should follow applicable local guidance concerning drinking water quality.
6. Prices
Prices are displayed in the currency shown on the website or checkout.
Prices may be changed at any time before an order is accepted.
We reserve the right to correct obvious pricing, description, or availability errors.
If an obvious error materially affects an order that has not yet been fulfilled, we may contact you to confirm whether you wish to proceed at the correct price or cancel the affected order where permitted by law.
7. Orders
Submitting an order constitutes an offer to purchase.
An order confirmation email confirms receipt of your order but does not necessarily constitute final acceptance where additional verification is required.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:
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Suspected fraud.
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Payment problems.
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Incorrect pricing.
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Technical errors.
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Product unavailability.
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Shipping restrictions.
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Suspected abuse of promotions.
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Orders that materially exceed reasonable consumer quantities.
If we cancel an order after payment has been received, we will issue the applicable refund.
8. Promotions
Promotional offers are subject to their stated terms.
Unless otherwise stated, promotions cannot be combined.
We may limit promotional quantities or discontinue a promotion when the stated promotional period ends or the allocated promotional stock is exhausted.
Promotional conditions do not remove statutory consumer rights.
9. Payment
Payment must be completed through the payment methods offered at checkout.
AquaVanti may use third-party payment processors.
You authorize the applicable payment provider to charge the total amount shown at checkout for your order.
10. Shipping
Shipping estimates are estimates and not guaranteed delivery dates unless expressly stated otherwise.
Delivery times may be affected by:
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Order processing.
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Carrier delays.
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Weather.
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Customs procedures.
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Address problems.
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Public holidays.
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High-volume periods.
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Events beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Additional terms are provided in our Shipping Policy.
11. Customs, Duties, and Taxes
Where applicable, taxes, duties, customs charges, or import fees may depend on the destination and applicable law.
Any taxes or charges specifically stated as included in the product or shipping price will be treated accordingly.
Unless expressly stated otherwise at checkout, customers are responsible for any additional customs, import, or government charges that are legally payable by the recipient.
We will not intentionally misdeclare the contents or value of an order to customs authorities.
12. Returns and Refunds
Returns, refunds, cancellations, replacements, and defective-product remedies are governed by our Return & Refund Policy, together with any mandatory consumer rights applicable to your order.
13. Defective or Incorrect Products
If a product arrives damaged, defective, incomplete, or materially different from what was ordered, contact us promptly at:
Please provide your order number and supporting photographs or video where reasonably requested.
Your statutory rights remain unaffected.
14. User Accounts
Where accounts are available, you are responsible for maintaining the confidentiality of your account credentials.
You are responsible for activity carried out through your account unless caused by circumstances outside your reasonable control.
15. Prohibited Use
You may not use our website:
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For unlawful purposes.
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To commit fraud.
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To interfere with website security.
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To introduce malicious code.
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To impersonate another person or business.
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To attempt unauthorized access.
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To abuse promotions or payment systems.
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To infringe our intellectual property rights or those of third parties.
16. Intellectual Property
The AquaVanti name, logo, trademarks, designs, graphics, product imagery, written content, website layout, and other original materials are owned by or licensed to AquaVanti unless otherwise stated.
You may not reproduce, distribute, modify, copy, sell, license, or commercially exploit our content without written authorization.
17. Third-Party Services
Our website may rely on third-party services, including Shopify, payment providers, analytics providers, advertising platforms, shipping carriers, and logistics/fulfillment providers.
Third-party services may have their own terms and privacy policies.
We are not responsible for independent acts or omissions of third-party providers except to the extent required by applicable law.
18. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, security, upgrades, or other business reasons.
19. Limitation of Liability
To the maximum extent permitted by applicable law, AquaVanti will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud, intentional misconduct, or any mandatory consumer protection right.
20. Events Beyond Our Reasonable Control
AquaVanti will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, carrier disruption, customs delays, government actions, internet outages, supplier disruption, or other comparable events.
This clause does not remove mandatory consumer rights concerning cancellation, refunds, delivery, or defective goods.
21. Governing Law
These Terms shall be governed by the laws of:
[INSERT BUSINESS JURISDICTION]
without limiting any mandatory consumer protection laws or statutory rights applicable to customers in their country, state, province, or territory.
22. Dispute Resolution
Before initiating formal proceedings, we encourage customers to contact us directly at:
We will make reasonable efforts to resolve legitimate disputes directly.
Where applicable law provides consumers with access to courts, tribunals, regulators, alternative dispute resolution, or other mandatory dispute mechanisms, those rights remain unaffected.
23. Changes to These Terms
We may update these Terms and Conditions periodically.
The version published on this page will apply from its stated effective date, subject to any mandatory legal requirements.
24. Contact
AquaVanti
Email: aquavanti@gmail.com